Current Services and Testimonial

TCom prides itself with staying in tune with the latest technologies.   All of our engineers are required to hold industry standard certifications in order to maintain a high quality of support and know how for some of today's technological demands. While we realize certifications alone do not make the engineer. We see it as a great indicator of determination and willingness to attain a certain level of status for our workforce. TCom simply will not send you an engineer who cannot do your job!! You will receive top notch service from our engineers and will come to expect nothing less.  All industry certifications can and will be provided per request from potential and existing customers. Please read below an excerpt from  William Meade, CEO of 48hourprint.com (www.48hourprint.com) and longtime customer of TCom: xxxxxxx,   I was asked to provide a reference for Chris Scourletis and his Technical Services company TCom.   As a starting point for providing a reference, I would be hard pressed to think of another vendor that has helped us grow to the point that were are at today. Being a B2B e-commerce company our reliance on technology may be more than other small businesses. Going way beyond email, a website and internet access, without a stable and fully redundant IT infrastructure, we would have been out of business years ago. And the mission-critical infrastructure that we have today was engineered, built and is maintained meticulously by TCom. A printing company has a number of very unique technology requirements; Chris took the time to fully understand our business prior to implementing his plan.   Not unlike TCom, we began as an entrepreneurial dream that I had 5 years ago. 48hourprint.com was privately funded and to be honest there were no funds or start up capital. There was no IT budget. Yet Chris managed from day one to provide creative, cost effective yet bullet-proof solutions. We are now a top-to-bottom Cisco operation including IP telephony that spans two locations in Boston and Cleveland. This demonstrates TCom's ability to implement cutting edge and complex IT technical services in response to our growth.   As a final testament to the continued trust that we put into TCom; even at over 70 employees all of our IT services are outsourced transparently and one of TCom's employees is only on site three days a week.   If you have any questions regarding the relationship between our two companies, I would welcome the conversation in person.   With regards,   Billy Mead     - - - - - - - - - - - - - - - -   Billy Mead - President, CEO   48hourprint.com 383 Dorchester Avenue Boston MA 02127   1-xxx-xxx-xxxx Voice xxx-xxx-xxxx Fax   www.48hourprint.com

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